All support queries : ops@inx.net.za

In most cases, it's preferable to get in touch with us via e-mail. In all cases, we will require ticket numbers before procceding, and email helps to facilitate that.
If you prefer, you can submit a ticket directly to our support queue

We're currently working to fill our knowledge-base with many useful articles that should help peers resolve many issues themselves.
Please feel free to browse through to see if your question is answered here!

Emergency 24x7x365 Support

Emergency support is available for registered INX participants. Again, it is advised that you log a ticket before using the phone as we will still need a ticket number to proceed.



Technical Support Summary
Email:      ops@inx.net.za
Phone: +27 11 568 1160
Hours (UTC+2): 09:00 to 18:00 Mon-Fri
24h Emergency: +27 11 568 1166